NISSI V Storm Clouds
NISSI V Storm Clouds
NISSI V Storm Clouds
NISSI V Storm Clouds
NISSI V Storm Clouds
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NISSI V Storm Clouds

8,495.00
 
NISSI V Storm Clouds

€€ FREE UPGRADES NOW INCLUDED AS STANDARD FOR A LIMITED TIME FREE €€

  • Aromatherapy Crystal System
  • 8 Acrylic Set Colour Changing LED Lighting System
  • Power Bluetoooth System

Thats a saving of over €800!

It is difficult not to fall in love with the Nissi V.  An absolute powerhouse of a Spa.  Impeccably designed and exquisitely finished to the highest standards of luxury.  This 2m x 2m Spa features two luxurious hydrotherapy loungers, an invigorating captain’s seat with concentrated neck massage and a further two individually tailored seats.  The positioning of every Crystec Diamond Cut jet has been carefully considered to deliver a deep and precise massage experience, targeting key muscle groups and ensuring complete body revitalisation.  The Nissi V is the ultimate Spa combining comfort, quality, and performance.

Click here for more details on all of our upgrade features

Please click the image below if you would like to order this model in sterling silver

Shell Colour: Storm Clouds
Dimensions: 2000*2000*900mm
Shell Material: Asterite® Acrylic
Suitable for: 5 people
Water Capacity: 1400 Litres
Headrest Pillow: 3
Frame Material: Fortec - Non Rot Framework
Bottom Base: Protec - Moulded Floor Protection
Composit Synthetic Skirt: Duratec - Smooth Grey Clever Cabinets
Frost Prevention System: Frost Prevention
Water Level Detection: Water Level Detection
Temperature Detection: Temperature Detection
Water Outlet Drainage: Hose Union Fitting
Shut-Off Valve: Pump & Controller
Sanitisation: Ozonator 50mg/ph
Filtration: Double Energy Saving 2x50sq ft Filtration System
Self Cleaning: Sweeper Jet System
Bottom LED Lighting: 7 Colour LED 5"
Other Lighting: 8 Acrylic Set RGB LED Lights, Waterfall LED's & all controls (Circa 24 total)
Waterfall: Blade 7" Stainless Steel
Max Current: 32 Amp
Voltage / Frequency Europe: 220-240V/50Hz
Control System: Crystec ComTec Control System
Heater: 3KW Heater
Jets Pumps 1: 3HP LX Pump
Jets Pumps 2: HP LX Pump
Circulation Pump: .35HP LX Circulation Pump
5'' Jets: 4
3'' Jets: 17
2'' Jets: 25
1 3/4'' Jets: 6
Total Jets: 52
Product Code: NIS-GR-NA-NW-SL-TP
Weight: 210kg

The Installation Process

When it comes to installing your spa, Crystec work tirelessly to take care of everything for you.  From start to finish, ensuring every detail is covered and all you need do is enjoy the safe delivery and installation of your new spa.  Simply relax and enjoy. 

Free Delivery

Crystec Spas include free island wide delivery for the Republic of Cyprus.  A mutually agreeable delivery date will be determined at a time convenient for both parties and a Crystec team member will walk through a pre-delivery consultation with you either at the showroom, or over the phone to discuss the required access in detail.  Essentially ensuring there is enough clearance to get your spa into position on the day, be it in the garden, the veranda or balcony.

Spa Positioning

Once your spa has arrived on site, using specially designed equipment, the team will manoeuvre your spa into position for you.  Crystec are happy to include a forklift for reaches up to two stories or 17m in height and/or if our trained Engineers feel it necessary.  If, however your installation requires a larger crane for access then this will be discussed prior to delivery.  You will be fully informed throughout the process.

Electrics/Power Supply

Crystec include all aspects of electrical fitting for your spa.  Whether you have purchased a 13amp plug and play or a spa that requires a 32amp connection, Crystec have it covered.

Water Fill

To ensure your complete satisfaction, Crystec’s fully trained staff will always stay with you and your spa right to the end of the installation process, filling and testing your spa before leaving.  This is a great opportunity for you to ask any further questions you may have and, to ensure your spa is ready for use as soon as possible.  Once filled, they will talk you through the control systems and complete the initial panel set up for you.

Chemical Training

Finally, understanding water balance is key to ensuring the most enjoyable bathing experience. Crystec’s fully trained installation team will give you the essential chemical training required to maintain the best conditions in your spa.

What does this Warranty Cover?

10 Year Diamond Cast Shell Structural Warranty

We warrant that the Diamond Cast Spa shell structure will not leak due to defects in workmanship and materials for a period of ten (10) years from the date of purchase.  

10 Year Diamond Cast Shell Surface Warranty

We warrant that the exterior Diamond Cast acrylic surface finish will be free from blistering and cracking due to a defect in material or workmanship for a period of ten (10) years from the date of purchase.

10 Year Duratec Cabinet Warranty

We warrant the Duratec cabinet material to be free from defects in material and workmanship for a period of ten (10) years from date of purchase.  This includes cracking, peeling and de-lamination but excludes fading and weathering of the Duratec cabinet which can occur naturally occur over time.

10 Year Plumbing Warranty

We warrant that the plumbing components will be free from defects in workmanship and materials for a period of ten (10) years from the date of purchase.  This includes leaks from all internal and external fittings and bonded parts.

10 Year Electrical Component Warranty

We warrant that the factory-installed electrical components (pumps, the heater, the air blower and the electrical control systems) will be free from defects in workmanship and materials for a period of ten (10) years from the date of purchase. This excludes UV-C bulbs, which are recommended to be changed once annually.

10 Year Auroratec LED Light and 10 Year Audiotec Music System Warranty

We warrant that all lights within the Spa and the Audiotec music systems including speakers will be free from defect in workmanship and materials for a period of ten (10) years from the date of purchase.

10 Non-Electrical and Non-Plumbing Components Warranty

We warrant that the components not covered within the plumbing and electrical terms above (including internal head rests, steps and the Spa lid) will be free from defects in workmanship and materials for a period of ten (10) year from the date of purchase.  This excludes fading due to chemical use and weathering which can occur naturally over time.

Conditions of Warranty

All warranties are subject to an annual service carried out by a Crystec Authorised Service Engineer.  Any Hot Tub that does not have an annual service within 30 days from each annual anniversary of purchase, will no longer be supported by the manufacturer’s warranty.  Any movement of the spa from its original position or change of ownership from the original purchaser must be authorised/carried out by a Crystec Spas authorized engineer.  For a range of service options please take a look at our Maintenance page.

All warranties apply to the original customer from the date of original installation, at the original address that the Spa was installed. The warranty does not include engineer mileage or labour costs if no fault is found. The warranty does not include costs incurred using an unauthorised engineer. Customers must gain written consent from Crystec Spas before instructing any engineer not authorised by Crystec Spas. In all cases Crystec Spas has the sole responsibility for determining the cause and nature of a fault and Crystec Spas’ determination is final. Crystec Spas reserve the right to provide a replacement Spa of equivalent value if we deem it to be necessary.

All warranties apply from the date the Spa is delivered to the customer, which must be supported with evidence of the signed delivery by and authorised Crystec engineer.

This warranty shall be void if the failure or defect was attributable to any extrinsic cause, accidental damage, improper use, modification, adaptation, neglect, wear and tear, improper installation and improper connection with any peripheral, external electrical fault.

Execution

  • The customer must report any damage to the Spa at the time of delivery.
  • The customer must report any subsequent discovered fault to Crystec Spas within forty-eight business hours.
  • A Crystec Spas representative will then diagnose the fault over the telephone and may suggest several possible solutions for the customer to attempt. If these suggestions fail to resolve the fault, Crystec Spas will send out an engineer in accordance with the service levels indicated below.
  • If an engineer visit is required, a call out charge of 95 Euros will be payable in advance. A full refund shall be processed within 48 hours if a warranty fault is confirmed by a Crystec Spas Engineer.   
  • If the engineer determines that any fault is not covered under this warranty, the customer will be solely responsible for the cost of any parts and the engineer’s onsite labour charge. Charges will be applied at 50 Euros per hour for labour. The initial 95 Euros paid in advance shall be subtracted from these costs.
  • We are unable to guarantee that any issues can be resolved on the initial visit and if a return visit is required out of warranty a quote will be provided.

Chemical Conditions

Due to variations in the standard of chemicals available in the marketplace and the fact that we are unable to determine the quality of non-Crystec products, it is a condition of all our warranties that only Crystec Spas products should be used in your Spa. This condition serves to protect the safety of the Spa as well as its users. The use of unauthorised chemicals in your Spa will result in your warranty being void.  Headrests, Covers, Speakers and any other components shall not be covered by warranty in the event of chemical misuse or overusing chemicals.  This condition includes but is not limited to chemicals, fragrances and cleaning products 

Service

CRYSTEC SPAS SERVICE LEVELS

Support Hours (Mon - Fri)

                             +357 26222456                                                           09.00 - 17:00

SLAs for Faults &

Issues

 (Time to Contact & Restore)

DESCRIPTION

RESOLUTION SLA*1

P1

Spa is unusable with no immediate workaround available.

14 Business Days

P2

Spa degraded on an intermittent basis or noncritical fault component

24 Business Days

*1 Please note that a time and date will be provided in line with the above timescales and you must ensure that a responsible adult over 18 is in attendance for the duration of our engineers visit and able to sign off any completed works.  From time to time we may need to amend your appointment date and/or time due to business needs and in this situation, we will provide you with at least one days’ notice for matters that are within our control.  

Exclusions

  • All warranties hereunder are void if the Spa has been subject to chemical imbalances, alterations, or modifications not authorised by Crystec Spas. To comply with the terms and conditions of your warranty, no chemicals and/or other products should be added to your bathing water unless supplied by Crystec Spas for that set purpose. Attempts to repair the Spa not authorised by Crystec Spas, incorrect use of the Spa including but not limited to running the Spa dry or filling the Spa incorrectly, electrical installation by a non-qualified electrician, ice in the Spa, incorrect winter preparation, or commercial use will render the warranty void. No part of the Spa is warranted against chemical damage. This includes but is not limited to deposits of lime scale on the Spa shell or any of its components. Correct chemical use is the sole responsibility of the customer.
  • The Spa shell and components are not covered against any defects which may occur because of the customer not using the cover while the Spa is not in use.
  • The Spa shell and components are not covered against any defects which may occur because of the customer not maintaining the operation of the tub unless a formal shut down has been completed (for example turning the tub off and leaving it for a prolonged period of time while full).
  • The warranty does not cover damage arising from the use of unauthorised sanitisers such as tri-chlor, acids, calcium hypochlorite, sodium hypochlorite, peroxides or any sanitizing chemical that may remain undissolved on the Spa surface.
  • Damage to covers or pillows reported beyond the day of delivery will not be covered under warranty.
  • Examples of non-warranty requests include but are not limited to: Headrests, lids and peripherals fading or becoming damaged from the use of chemicals, Control Panel Errors (Correctable within the user settings), Components such as jets that requiring screwing in, low water and poor water quality, poor maintenance of filters and chemical management.

Disclaimer

Crystec Spas will not be liable for loss of use of the Spa, or any incidental expenses incurred because of the installation, repair or replacement of the Spa. This includes but is not limited to permanent decking or surroundings, flooring, any other fixtures, chemical loss, water loss or filter loss. Crystec Spas will not be responsible for inadequate radio reception in relation to the Spas entertainment system.

Exclusion of Third-Party Rights

This plan is only for your benefit. No rights or benefits will be given to any other third party under the plan, unless agreed in writing by Crystec Spas Ltd.

Company Information

This plan is provided by Crystec Spas Ltd.

Crystec Spas Ltd, Shops 1 & 2, 26 Mesogis Ave, Paphos 8280, Cyprus.

Mastering the artistry of an aesthetically beautiful and truly hard standing acrylic shell.

Crystec Spas work in partnership with one of the world's leading manufactures to fulfil their acrylic sheeting requirements.  A manufacturer widely considered the number one producer od acrylic sheeting worldwide.  A trusted company that uses continuous cast, cross-linked acrylic sheeting.

After production, every acrylic mould is layered with a bonding agent to provide additional strength, impact absorption and durability as well as prevent potential uplifting and blistering of the shell.  For added protection, every Diamond Cast shell utilises antimicrobial protection which penetrates and disrupts the key cell functions of micro-organisms, inhibiting bacteria growth and maintaining a clean, bacteria free, bathing environment.

Before completion, every shell is sprayed with a highly resilient resin reinforcement to further increase flexibility and tensile strength.  This process ensures longevity and noise transfer reduction as well as reducing running costs by acting as a reliable heat retention barrier.

Every Crystec Spas shell is backed with a 10 year* no leak structural warranty alongside a 10 year* shell surface warranty for complete peace of mind.

ForTec – Non Rot Framework 

Crystec Spas has created ForTec.  An optimal strength, non rot framework for every spa that provides increased durability and ultimately, greater structural integrity to their complete portfolio of product.

ForTec is the ultimate framework that will never rot, warp, split, crack or corrode, extending the life of your investment long into the future. 

ProTec - Moulded Floor Protection

The unsung hero of any spa providing an essential function to the build, performance, and longevity of your investment.

ProTec moulded floors are precision manufactured and specifically designed in conjunction with the shell, framework, cabinet, and insulation to form, on completion, a ‘made to measure’ seal and lock tight unit. 

Formed with pre-moulded lift site locators and run-away water channel outlets to aid site installation and relocation as well as a protective outer membrane to minimise future contact damage.  Careful consideration coupled with progressive advancements are built into every ProTec moulded base.

ThermoTec Insulation – 3 Core HeatLock Process

As the financial cost and environmental impact of energy overuse increases so too does the personal and global desire to explore innovative ways of reducing energy consumption wherever possible.  Crystec support this movement and to maximise product efficiency have created ThermoTec, an improved insulation solution.

With its unique HeatLock process, ThermoTec reduces power consumption by retaining maximum heat within the cavity of the spa creating a more positive outcome both environmentally and economically.

High performance, rubber matting with a 20mm density is used as barrier insulation across the base and between the framework of every spa.  Reflective insulation wrap is then layered over this and across every spa side panel to ensure that heat generated from the pumps is reflected by the foil to the inside of the shell, heating the spa cabinet and water with minimal heat leakage.

DuraTec – Clever Cabinets

DuraTec cabinets and corner panels provide excellent durability with added resistance to scuff, scratch, abrasion, UV and chemical damage.  

Thanks to the revolutionary manufacture and design of DuraTec cabinets, a flush fit and finish is achieved with no visible fasteners or trim components.  Using the best quality materials and textured finishes alongside modern contemporary colours ensures that a Crystec Spa always maintains a distinctly luxurious look and feel.

 

Crystec Double Energy Saving Filtration

What could be better than one high performance, energy saving filter in your spa - surely two!  Maximising the cleaning capacity and ensuring the healthiest bathing environment, every Crystec spa includes a double filtration system, powered by a separate, energy efficient and silent circulation pump.  Filtering 100% of the bathing water more economically, the filters are housed discreetly, run silently and provide maximum efficiency.

Crystec Ozone – Sensible Sanitation

All Crystec Spas include Ozone which works hard to kill pathogenic bacteria, germs and micro-organisms ensuring the safest, cleanest bathing water.  Ozone reduces the amount of chemicals required for optimum sanitisation contributing to a reduced ongoing chemical spend.

Crystec Sweeper Jet – Self Cleaning Spa

Whilst the double energy saving filtration system is more than adequate in filtrating the bathing water and removing unwanted debris, an ongoing issue has always been small or heavy micro-particles that often escape the pull of the filtration and sink to the basin of the spa.  The sweeper jet is a clever design that sits discretely at the bottom of the spa releasing a steady jetstream of water across the basin forcing loose particles back up into the bathing water and directly into the pull of the filtration system.  Self cleaning perfection.

Crystec Diamond Cut Jets 

Modern, matt textured jets with stainless steel detailing, precision engineered using the highest quality materials.  Using a combination of rotary, directional and pulsating jet mechanisms each seat formation is carefully designed to deliver a unique massage sensation.  Every jet can be individually controlled to adjust the water flow and direction with an easy rotate to off option ensuring you achieve the perfect massage experience.

AuroraTec LED Light System

Therapeutically, colour and light combinations are a proven method for soothing the senses and lifting the spirit.  Enhance this therapy with warm waters to lift a tired mind and relax aching muscles even further.  Leave your troubles behind and truly unwind.

Crystec Spas champion these therapeutic benefits and so include, on every spa: a large, 7 colour changing LED bottom light to fully illuminate the bathing water.  8 perimeter lights, 4 external lights, and illuminated water feature and topside controls.

AuroraTec LED ULTRA Light System

AuroraTec LED ULTRA – Available as an upgrade is the AuroraTec LED ULTRA lighting package.  This will increase the lights package to up to 80 illuminated pieces with backlit cup holders, exterior panel, and corner lights and backlit 3” and 5” water jets.  Set the lighting hue to suit your mood and soothe or invigorate your senses.

AudioTec Power - Bluetooth System

To enhance the entertainment experience, Crystec include, in every spa, the AudioTec Power BLUETOOTH system. A fully waterproof audio system with 2 x 60 watt Aquatic AV output speakers.  A simple BLUETOOTH connection to any smartphone device and you will experience superior sound quality that will please even the most demanding user.

AudioTec PowerPro – Bluetooth System

Elevate the listening experience with AudioTec Power Pro. This upgrade includes a 115 watt subwoofer inside the main frame of the spa. Fully appreciate the clarity of bass tones, bump up the volume without distortion and never miss a beat.

AromaTec – Aromatherapy Crystal System

Indulge in sensory heaven with AromaTec.  Help soothe common colds, relax tired muscles, or simply switch off and enjoy the variety of sweet fragrances available.  Crystec Spas clever cartridge system is not only extremely effective but also simple and convenient for everyday use.  The crystal bead technology creates no mess and no fuss.  Simply add the fragrance cartridge to the inbuilt injection system and the scent will disperse through the hydro jets.  AromaTec is versatile and cartridges can be changed or replaced between or mid-session.  There are 6 wonderful aromas to choose from including: Jasmine, Sea, Lavender, Rose, Green Tea and Sakura.


Can we see the Hot Tubs before we buy? +

Absolutely. We have a dedicated showroom in Paphos (visit our contact page for more information), where all of our Hot Tubs are on display and available for you to view. Please feel free to call us and make an appointment or pop by at any time for a coffee and a chat. Our friendly team will be more than happy to discuss your requirements and demonstrate any product for you, ensuring that you make the right choices.

What should we think about before buying? +

You need to know where you are going to put your Hot Tub and have an idea on how much you want to spend. Our friendly team will walk you through the experience checking your specific needs and finding the model that’s perfect for you, whether it is for social pleasure, therapeutic needs or a mixture of both that you are looking for. You may also want to consider “wet testing” a Spa before purchasing which means actually getting into it whilst it is filled with water. Here at Crystec Spas we maintain safe and ready to go display models just for this purpose so that you can get a real feel for the benefits and pleasures.

What will it cost? +

Our Hot Tubs are available in a wide range of prices. Just like cars, Hot Tub prices reflect features, materials and finishing. No matter what model you choose you can be assured that they have all been subjected to the same level of quality and workmanship, using components that are selected from suppliers that meet our strict quality requirements.

How big should I go? +

Our Hot tubs vary in size but our most popular products come in 2m x 2m. The larger the Hot Tub, the more people it will generally accommodate. You should start by measuring the space where you intend to install your Spa, leaving around 0.5-1m of space around the sides to allow for access, steps and accessories such as cover lifters.
Crystec Spas come in sizes that can accommodate between 2 to 7 people. Our most common sizes are those with 5-6 seats and you should think about the type of use you will be getting out of the Hot tub; is it primarily for you to use as a household or do you intend to do a lot of entertaining with friends and family.

What else should I buy with my Hot Tub? +

All of our Hot tubs come complete with a thermal cover, steps and a chemical starter pack so that you have everything you need to start enjoying your experience.  The majority of our customers elect to purchase a cover lifter to protect the thermal cover from damage which in turn maintains its ability to retain the heat inside the spa.  A hot tub cover lifter also helps anyone on their own to remove and replace the cover quickly, easily and efficiently.

We have an exciting range of additional accessories that are all specially designed to make your overall Spa experience safe and enjoyable.  These can be purchased on the day or purchased and fitted by our experienced team on the day of delivery.

Now that you have the Hot Tub its no different to a car and equally important that you look after it.  We have designed a range of monthly care packages to help you maintain and service your Spa while offering some great savings, upgrades and part exchange opportunities.  These are priced annually for even more savings or convenient monthly payments to help you spread the cost.  Our servicing options support your warranty and provide you with complete piece of mind for up to 10 years.

What are the benefits of having a Hot Tub? +

Relief:  Hot water in general helps relax your body. This can also alleviate aches and pains associated with athletic injuries like muscle pulls or even arthritis. Hydrotherapy involves the use of water for soothing pains and treating diseases. Hydrotherapy is used to treat musculoskeletal disorders such as arthritis, ankylosing spondylitis, or spinal cord injuries and in patients suffering burns, spasticity, stroke or paralysis.  If you’re in pain and it’s not a broken bone, a good soak will probably help you feel better. 

Escape: All this relaxing and warmth isn’t just good for you literally, but also good for you figuratively. Sitting in warm water and feeling the benefits can greatly reduce your stress. There are numerous benefits to be had from reducing and managing stress, beginning with an increase in concentration, a decrease in anxiety, and a reduction in pain. Effectively managing stress often leads to improved health.

Family Time: A Hot Tub at home can help to find an excuse to take a break from the every day chaos going on in your daily routine and help you to make time to create a space for the whole family to reconnect.  When was the last time you talked properly with your partner or gave up your time for your kids who are quickly turning into young adults?

There are many other benefits linked to owning and using a Hot tub including cardiovascular health, sleep, blood pressure, diabetes, weight loss and anxiety to name but a few.

What are the running costs? +

Crystec Spas are manufactured to maximise efficiency wherever possible and include full cabinet insulation and Nordic lids as standard which ensures minimum energy loss. At Crystec Spas we are always creating new and innovate ideas to help reduce cost and maximise efficiency for our customers.  Check out our Technologies section for a few of the ways in which we aim to make things cheaper for you.

What plumbing do I need? +

Hot Tubs don’t need a permanent water supply. They’re filled and drained using a hose pipe so you won’t need to install any additional plumbing at your home.

What Electrics do I need? +

13amp Plug & Play

20amp Hard Wired

32amp Hard Wired

Specification:

All installations should only be completed by a fully qualified electrician and should have an international protection rating or

IP66 (Protected from high pressure water jets from any direction, limited ingress protection).

External 3 PIN 13amp waterproof socket positioned two meters away from the Hot Tub. The maximum distance from your Hot Tub control box and the Socket must not exceed 5 meters of cable. This is the safe distance of cable that your Hot Tub will be supplied with.

Sockets should be hard wired into an internal circuit and extension leads should not be used.

20amp RCD breaker fitted into an RCD protected fuse board with up to 20 meters of 3-core 4ml armoured cable from the fuse board to an isolator switch positioned two meters away from the Hot Tub.

Leave 5m of 3-core 4ml SY silver cable which should be connected into the isolator with the Hot Tub end locked off ready for the installation team to connect.

32amp RCD breaker fitted into an RCD protected fuse board with up to 20 meters of 3-core 6ml armoured cable from the fuse board to an isolator switch positioned two meters away from the Hot Tub.

Leave 5m of 3-core 6ml SY silver cable which should be connected into the isolator with the Hot Tub end locked off ready for the installation team to connect.


What access do you need to fit my tub? +

A hot tub is usually delivered on its side on a special slider which can be steered at both ends. As it is on its side on the slider, the hot tub’s height then becomes its width, and its width (or length) then becomes its height. You must also consider the thickness of the hot tub’s packaging.  We insist on a minimum extra height and width of 0.3m to safely complete the installation.

You need to plan the hot tub’s journey from the street through to the rear of the property to its location, so you therefore need to consider the following: Are there any overhanging eaves, flues or branches that would interfere with the hot tub’s height on the slider? Is the access wide enough throughout the route? If not, can any fence sections or gate posts be removed? Is the ground solid all the way, or are there areas of cultivated soil, delicate lawn or gravel which need protecting? Are you on good terms with your neighbours and, if so, might an easier route be to come via a neighbour’s property and remove a fence panel? 

Pay attention to very restricted and tight alleys, and sharp corners, as you will not be able to bend the hot tub to get around them!  Turning angles should allow for the full length of the Hot Tub.  Steps can be negotiated, and we generally operate safely to a restricted assent of 0.5m and descent of 1.0m providing there is enough distance available for ramps to be placed.

Do I need any particular surface for my Hot Tub? +

All hot tubs require a firm, level base which is capable of supporting the weight of the hot tub, the water and the bathers without any movement at all. Hot tubs are very heavy pieces of equipment – typical floor loadings of a hot tub full of water and bathers are in excess of 2.5 tonnes.

The most common form of foundation is a 4” (100mm) deep reinforced concrete pad, which is formed using timber shuttering and levelled off smooth and level, so that the hot tub cannot rock on any high or low points and built to an area at least the size of the hot tub’s published footprint.  It is also possible to install on an existing patio, as long the patio’s foundations are strong enough to take the weight, and the slabs on top are smooth and level. Also, bear in mind that the surface needs to be level.

A hot tub can also be installed on decking, as long as the sub-structure is strong enough to take the weight. The other thing to bear in mind when considering putting a hot tub on decking is that timber is naturally resonant and can transmit and amplify any vibration from the hot tub during its operation and filtering modes. Many hot tub owners opt for the concrete pad solution, then simply deck up to the edges or around it but consider access if you ever need an engineer.

If you are considering installing a hot tub in any kind of raised position, i.e. a balcony, roof, or terrace, it is vital to call upon the services of a qualified structural engineer or architect who can provide calculations to ensure that the hot tub has the minimum level of structural support underneath it. Under no circumstances go ahead and install a hot tub in such a position without doing this first.

Style Spas will not be held liable for an installation on a surface that is not structurally sound, and it remains the responsibility of the customers to ensure adequate health and safety assessments have been completed by qualified professionals when installing on raised structures.  Your warranty will be void.

How long will my delivery take? +

For in stock Hot Tubs we shall endeavour to deliver within 2 weeks of payment. In many instances installations can be undertaken within 48 hours although during busy periods a longer wait time may be applicable. You will be provided a provisional booking date following your order and we will work with you to find a suitable day and time to fit around your day to day activities.

Can I customise my Hot Tub? +

At Crystec Spas, we pride ourselves on offering many additional features on our Hot Tubs as standard however, if you have specific requirements that are not already included on your Tub of choice, please speak to one our friendly staff who will be able to discuss your requirements with you.  We also have a huge range of customised upgrades which can be chosen when you place your order.  For further details please check out our factory fitted extras.

Please be advised that customised Hot Tubs may incur a slightly longer wait for delivery however we assure you that this will be worthwhile in ensuring that you have your dream spa just the way you want it.

Is it difficult to maintain a clean Hot Tub? +

Crystec Spa Hot Tubs are complimented with a state-of-the-art filtration system that makes keeping crystal clear water easy. Follow the simple maintenance steps included in your owner’s manual and check out our chemical guidance download to properly test the chemical levels in your Hot Tub and understand your daily, weekly and monthly best practice. 

We highly recommend you allow our professional team to do the hard work by subscribing to one of our excellent value care packages.  These are reasonably priced to ensure you get some great discounts for the chemicals you need and professional servicing by our highly trained staff to ensure continued enjoyment for many years to come.

Does a hot tub need to be drained and refilled before each use? +

No. Drainage and refilling are typically done every three to four months depending on the number of soakers, frequency of use and proper water treatment.  Ensuring that you are following our advice before entering the pool and regularly cleaning your filters will reduce the period of time in which your water requires changing. 

If foam is appearing on the top of your Hot Tubs water is usually caused by remnants of detergents left in bathing costumes after they have been washed. If possible, it is always a good idea to encourage hot tub bathers to shower with their costumes on before using the hot tub. This will not only help to remove detergents but will also remove cosmetics and lotions from the body.

You can read more about how to stop foam and the products that we have available if you are suffering from foam related issues in our maintenance section.